Line of Service
Internal Firm Services
IFS - Information Technology (IT)
Job Description & Summary
Due to the continued growth of our practice we are now recruiting Service Desk Support Associates in our IT department in Athens .
The role entails
Provide classification and resolution for technical issues.
Handle calls from colleagues within PwC.
Document the implementation of requests / issues through the ticketing system.
Install, modify, and repair Computer Hardware & Software.
Identify and escalate situations requiring urgent attention.
Participate in internal meetings / presentations on processes’ improvements.
Write training manuals, user guides & technical documentation when required.
What we are looking for
Degree in Information Technology, Computer Science or related discipline.
1-3 years working experience in a similar role.
ITIL Processes knowledge is a plus.
Excellent knowledge of Microsoft Windows.
Knowledge in configuring mobile Operating Systems (iOS and Android).
Advanced Technical knowledge of Hardware and System software.
What’s in it for you
PwC is all about people, encouraging high performance and quality. At PwC, you will have :
Continuous training and career development opportunities whilst learning from a wide range of top professionals
The chance to handle different projects within and across different Lines of Service and Business Units in PwC
Access to a global network of firms and global mobility opportunities
Life and medical plan, mobile phone, rewards and recognition schemes, flexible working program, bus service etc.
Who we are
PwC in Greece is the largest professional services firm in the country, with premises in Athens and Thessaloniki and approximately 1200 employees.
More than 284,000 people in 155 countries across our network share their thinking, experience and solutions to develop fresh perspectives and practical advice.
This enables us to provide top-quality industry-focused assurance, tax and advisory services to our clients.
Don’t miss the opportunity to develop yourself and grow your career in the global leading professional services firm in Greece.
All applicants will be acknowledged and treated in the strictest confidence.