Marpoint a leading System Integrator and Satellite communication company operating mainly in the Maritime Industry is looking for a self-motivated and highly professional individual to fulfill the position of Network Support Engineer reporting to our Head of Support.
The candidate should have good knowledge of networking terminology, team working skills in order to collaborate with all teams responsible for maintaining the network platform, and motivation to always learn new things.
The department works on a 24 / 7 shift schedule where the out-of-office hours shifts, including weekends, bank holidays & night shifts are remote.
Examples of work you might undertake
Monitoring and inspecting network infrastructure performance
Organize and prepare the deployment of new installations
Troubleshoot networking incidents and the ability to find the right solution for complex problems
Engage in troubleshooting and debugging new feature deployments
Talk with IT customers and assist them in better designing their onboard network solution
Provide support to the company’s B2B customers
Manage to overcome issues and problems by taking initiatives
Customer technical support
Software maintenance and administration
Report development & support
Ensure that tickets are resolved efficiently and in a timely manner
Learn the ins and outs of the company’s proprietary software
Train and assist customers in using the platform and managing their systems
Support the Project Manager to deploy new platforms and changes when necessary
What we are looking for
Good understanding of OSI Layer, TCP / IP networking, and firewall
English oral / written well
Basic Linux systems understanding (any flavor), the candidate should be able to operate and configure Linux systems via terminal
Basic Mikrotik (RouterOS) knowledge
Basic Windows Server family knowledge
Good to have
Fluency in English oral / written Appreciated
University degree or relative Bachelor
Shell scripting knowledge would be beneficial, especially in automating procedures.
Hands-on experience of Centos Linux flavor would be appreciated, running either lab or production projects.
Experience with Mikrotik (RouterOS) would be beneficial
Windows Server Domain controller experience
Windows Powershell scripting
What we are offering
Competitive compensation package
Remote working ( optional )
Flexible week schedule and day offs
Continuous training whilst learning from a wide range of top professionals
Environment of constant learning and becoming better
Becoming member of a team of IT and networking experts