Job Overview :
Do you have strong Danish skills? Represent one of the most innovative companies of the tobacco industry!
In collaboration with the tobacco industry’s world leader a pioneer in the design of smokeless products European Language Jobs Greece has set out to deliver a smoke-free future.
Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Danish language skills to join our customer care team in Athens, Greece.
Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset.
What you will do :
Educate users on how to use & take care of their devices
Provide assistance for new purchases
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
What you will bring :
Fluency in Danish
Very good communication skills in English
Exceptional communication & soft skills, as well as problem-solving skills
Computer knowledge / tech savviness
Resourceful, able to multitask
Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer :
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors