Position : Host / Hostess
Department : Front Office
Reports to : Director of Reservations / Director of Operations
Scorpios is looking for a Host / Hostess that will provide the first point of contact for all guests. The Host / Hostess will be responsible for the coordination of all reservations, made either by the reservations department or in person.
Generally, the Host / Hostess is the first person that will radiate the energy and warmth of Scorpios, making this position very crucial for the overall guest experience in Scorpios.
Greet guests, escort them to their table or in waiting areas and present Scorpios venues
Professionally handle any guest request or complaint, always with a pleasant attitude
Maintain work area in a professional manner. Maintain clean the host stand and entrance area
Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to initiate conversation creating a warm atmosphere
Perform marketing and advertising services based on management guidelines
Proven working experience as a Host / Hostess for minimum 2 years in 5* Hotels, High-End Restaurants or comparable, in terms of quality, Beach Compounds
Very good knowledge of English language. Additional languages will be considered a plus
Ability to make each guest of Scorpios feel unique, welcomed and generally feel like home’
European Union Nationality with available working permission
Internal drive and willingness to work in a demanding, challenging and fast paced work environment
Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team
Professional communication skills along with an innate teamwork mentality
Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills.
By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.
Scorpios offers a seasonal working contract from May to September.