Do you love sales? Are you familiar with generating leads and upselling, in a Contact Center environment? Are you passionate about targets?
If you are seeking for a next challenge in your career, then YOU might be the Telesales Agent we are looking to recruit in our forces!
What we offer :
A competitive salary (based upon your super skills and experience)
A full-time contract
Annual bonus on a quarterly basis, upon performance
Smooth onboarding and continuous training on products and new systems
A great company culture with high integrity, teamworking, transparent communication, and regular feedback to develop further your skills
A chance to grow within a fast-moving European Fintech Company
An accessible location by metro (Kerameikos / Metaksourgeio)
Because we are the first European entirely cloud-based neobank using Microsoft Azure with branches in 23 countries in Europe.
Our mission is to change how businesses pay and get paid.
Viva Wallet is a Principal Member of Visa and MasterCard for acquiring and issuing services with direct connectivity to the Card Schemes.
Learn more about us here : Viva Wallet (vivawallet.com) : Overview LinkedIn
What we expect from you :
Proven experience as telesales representative
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe / explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc / BA will be considered a plus
What will you do :
Generate new sales leads
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Communicate with unassigned clientele in order to increase the revenue
Cross-sell / Upsell / participate in winback campaigns
Support in account management
If you share our passion and our culture excites you, here is your opportunity to become a genuine ’Viva Wallet’’ ambassador! You are only a ’click’’ away from your dream job, so apply now and we will be more than happy to contact and learn more things about you!