Telesales Agent
Viva
Athens, Attica, Greece
πριν από 4 μέρες

Description

Do you love sales? Are you familiar with generating leads and upselling, in a Contact Center environment? Are you passionate about targets?

If you are seeking for a next challenge in your career, then YOU might be the Telesales Agent we are looking to recruit in our forces!

What we offer :

  • A competitive salary (based upon your super skills and experience)
  • A full-time contract
  • Annual bonus on a quarterly basis, upon performance
  • Smooth onboarding and continuous training on products and new systems
  • A great company culture with high integrity, teamworking, transparent communication, and regular feedback to develop further your skills
  • A chance to grow within a fast-moving European Fintech Company
  • An accessible location by metro (Kerameikos / Metaksourgeio)
  • Why us?

    Because we are the first European entirely cloud-based neobank using Microsoft Azure with branches in 23 countries in Europe.

    Our mission is to change how businesses pay and get paid.

    Viva Wallet is a Principal Member of Visa and MasterCard for acquiring and issuing services with direct connectivity to the Card Schemes.

    Learn more about us here : Viva Wallet (vivawallet.com) : Overview LinkedIn

    What we expect from you :

  • Proven experience as telesales representative
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe / explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc / BA will be considered a plus
  • What will you do :

  • Generate new sales leads
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Communicate with unassigned clientele in order to increase the revenue
  • Cross-sell / Upsell / participate in winback campaigns
  • Support in account management
  • If you share our passion and our culture excites you, here is your opportunity to become a genuine ’Viva Wallet’’ ambassador! You are only a ’click’’ away from your dream job, so apply now and we will be more than happy to contact and learn more things about you!

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