Operations Support Executive
Heraklion, Greece
πριν από 11 ώρες

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Operations Support Executive


Business Support & Operations

Full Time

Join our Operations Support Team in Heraklion as an Operations support Agent as the link between Operations Support Hub, Central Functions and across the Destination.

You will assist the Operations Support Team Manager with the onboarding and offboarding of the staff and supporting all related functions of office management in your area.


There are many ways for you to get involved :

  • Manage petty cash transactions for small expenses as well as cash reconciliations.
  • Rep support in destination, assisting the onboarding and off boarding process related to Flights, HR documents / tasks, Visas, providing and activating any payment cards.
  • Assisting in the device management, register the devices given to reps and assist with any queries related to set up / connection etc.
  • Placing orders and delivering of uniforms to reps or destination staff.
  • Assist when needed, in the contracting of staff accommodation and car rental.
  • At the initial and final setting of the season, assist in related health and safety checks for staff accommodation.
  • Assisting operations support HUB with any ad- hoc local staff commissions.
  • Ensure the Service Delivery teams are following the correct processes and guidelines
  • Source Market support related to destination queries.

    There is more than one way to the perfect fit here are some of the ideal things :

  • Good administration skills, strong planning, organisation and confident with technology.
  • High level attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
  • A genuinely helpful, flexible and professional personality.
  • A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment
  • Excellent communication skills, both verbal and written, in English is required. Greek and other European languages would be advantageous
  • A collaborative team player who wants to learn, grow and embrace the digital culture.

  • Being a valuable team member of TUI, the No.1 global and socially aware travel company
  • Competitive salary and benefits
  • TUI Musement operate in over 115 destinations offering more career opportunities than any other travel company
  • Develop yourself by working as part of an international team and through our free global learning and development programme including free language lessons and various Management Development Programmes
  • TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide.

    There are over 130,000 things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers.

    We also offer services to cruise lines through Intercruises Shoreside & Port Services in port worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

    In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business known as TUI Musement combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

    If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com


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