Mongolian-Speaking Client Relations Manager – Athens
XM
Athens, Greece
πριν από 2 μέρες

Reference Number : GR CRMMO1022

The Role :

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team in Athens and provide high quality of client service to clients.

This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include :

  • Activate new client leads and follow up with potential clients
  • Handle client inquiries and ensure that high level service is provided
  • Deal with clients’ inquiries via live chat, email, and telephone
  • Perform personal clientele analysis and take actions as required
  • Stay abreast of the latest developments, products, and marketing promotions that Trading Point launches and the relevant terms and conditions;
  • and communicate them to the clients

  • Ensure compliance with the company’s legal guidelines and compliance procedures
  • Provide suggestions on system enhancements
  • Act in the best interest of the company always, and cooperate with the rest of the Client Relations team to perform business development
  • Contribute to the team effort by achieving targeted results
  • Cooperate effectively with other departments as necessary
  • Main requirements :

  • Degree in a business-related field will be a plus
  • Client handling experience in the financial services sector is a definite plus
  • Fluent in Mongolian with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required
  • Benefit from :

  • Attractive remuneration package
  • Private health insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
  • Type of employment : Full time

    Location : Athens, Greece

    All applications will be treated with strict confidentiality!

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