Job Responsibilities :
Possessing excellent product knowledge to enhance customer support.
Resolving customer complaints brought to your attention.
Providing the best possible solution to the queries of the customers.
Be proactive and look for improvement for yours and your team’s performances
Fluent Italian or Polish
Advanced English skills
Knowledge of mediation and conflict resolution techniques is preferable.
Excellent interpersonal and written and oral communication skills.
Possess a fair knowledge on how to use the computer system and its basic application.
Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
EU passport / ID card
Attractive, competitive Monthly Salary
14 Salaries per year, according to Greek employment law
Extra Payment for Overtime, Sundays, and the Greek Holidays
For night shifts agents company provides free transportation
Free Greek language course
On-site canteen discounted
Special Discounts and Offers for all employees for most shops around
Company Location easy to reach by all modes of public transportations in Athens
Training and day to day work is performed using the latest technology and software
In-House doctor and examination center with the highly discounted fee for company employees
Employee Relations team to helps new hires integrate into the Greek lifestyle and culture and set up in Athens
Interactive activities : team-building, excursions, themed parties, sports events, talent pageants etc
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.
With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.