Italian or Polish Customer Support
DK Global Recruitment
Athens, Greece
πριν από 2 μέρες
source : Europe Language Jobs

Description

Job Responsibilities :

Possessing excellent product knowledge to enhance customer support.

Resolving customer complaints brought to your attention.

Providing the best possible solution to the queries of the customers.

Be proactive and look for improvement for yours and your team’s performances

Requirements

Fluent Italian or Polish

Advanced English skills

Knowledge of mediation and conflict resolution techniques is preferable.

Excellent interpersonal and written and oral communication skills.

Possess a fair knowledge on how to use the computer system and its basic application.

Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.

EU passport / ID card

Relocation package

Attractive, competitive Monthly Salary

14 Salaries per year, according to Greek employment law

Extra Payment for Overtime, Sundays, and the Greek Holidays

For night shifts agents company provides free transportation

Free Greek language course

On-site canteen discounted

Special Discounts and Offers for all employees for most shops around

Company Location easy to reach by all modes of public transportations in Athens

Training and day to day work is performed using the latest technology and software

In-House doctor and examination center with the highly discounted fee for company employees

Employee Relations team to helps new hires integrate into the Greek lifestyle and culture and set up in Athens

Interactive activities : team-building, excursions, themed parties, sports events, talent pageants etc

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries.

With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Note :

Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

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