Role Purpose :
Are you passionate about our customers and for what Vodafone stands for? Then - challenge yourself - make a step back and make an impact for our people.
Because everything we do, starts with us.
Our HR function enables the organisation to maximise the contribution of people to the delivery of our goals. The HR function encompasses a variety of aspects such as External Employer Branding, Employee Experience, Learning & Development, Talent Management, Diversity and Equality, Organizational Development, Change Management, etc.
Our inspirational business leaders and amazing colleagues are waiting for you. So, work with them and make an impact
Key accountabilities and decision ownership :
Support in the delivery of annual people plans in the Commercial Operations functions throughout the disciplines of Organization, People and Skills, Employee Experience.
Ideate and deliver ideas that can feed our people strategy, policies, and priorities.
Contribute to critical future-proof projects towards our vision related to the Future of Work model, Operating Models, Skills, Talent, Employee Experience, etc.
Laisse proactively with HR Centres of Expertise interfaces, to ensure output meets operational needs and timescales for the respective business area
Support in the development and implementation of employee plans that will increase engagement of frontliners
Support in the delivery of our hygiene targets such as headcount, employment cost, talent management, etc.
Core competencies, knowledge and experience :
Business acumen and understanding of operations (customer care, digital, customer experience)
Numerical skills, ability to understand and evaluate data, as well as make correct decisions or inferences from numerical data
Ability to work with incomplete information and create novel solutions to problems
Analytical, intellectual capacity to learn very quickly
Delivery Results / Ability to turn goals into plans and ensure their implementation
Making a personal difference / high level interpersonal skills and resilience
Strong communication skills
Robust / active online presence and familiarity with social media (LinkedIn, Facebook, Instagram, etc.).
Passionate about people and curious about workplace culture, diversity and the employee experience. Connect people with our brand!
Why you should get Ready for the challenge :
You will have the opportunity to advocate internally and externally a high-performing brand
It is amazing to run a multi-disciplinary role you will learn HR, Customer Operations, etc.
You will gain high internal and external exposure, working closely with business managers and colleagues from various functions
It is your chance to drive the change you want to see in this Vodafone world!