We are recruiting for native level Bulgarian speaking Technical Support Specialists for a global outsourcer in Greece. This job is based in Athens, where you will work in an international team.
This large Greek capital city has lots to offer, beside the warm and sunny Mediterranean climate it has a lot of history and monuments.
As a Technical Support Specialists you will represent a very well known online store where people come to find their favorite apps, games, movies, TV shows, books, and more for their Android devices.
It will be your tasks to answer incoming queries from customers via phone, email and live chat. Listening to your customers, providing advise on products and services services and fixing any technical issues in a timely manner is part of your daily tasks.
Besides this you will be helping customers with the settings of their accounts as well as downloading and installing apps and content as well as processing refund request on behalf of the customers.
The successful candidate should have : Fluent in BULGARIANGood command of EnglishPrevious experience in a customer service or technical support role is a plusHighly motivated, driven and adaptableInterest in technologyWant to work abroad for a min of 1 year
There is an excellent relocation package on offer which includes initial flight to Greece, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation.
The basic salary is 1045 Euro gross p / m. An additional 10% monthly bonus is also available on top of the basic salary.
This company has lots to offer in terms of career progression and outside work activities - they for instance organise daily island hopping cruises for their staff!