Collections Specialist
Blueground
Athens, Attica, Greece
πριν από 4 μέρες

Description

At Blueground , our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.

We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date and that’s just the beginning.

We’re now hosting guests in more than 8,000 homes in 20+ cities around the world (and growing!), with an aim to hit 50 cities by 2025.

Our vision comes to life through our ways of working. For our 800+ member team located across 15 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.

We are driven by our core values. To our team, Time is our most important resource. Excellence isn’t simply a standard, but an exciting way to look at life.

We Care deeply about our guests and colleagues. Our relationships are built around Transparency , which builds trust and improves communication.

We’re shaping the future of living, and we want you to be part of that journey.

We are looking for a Collections Specialist to join our Athens team. The incumbent will work on the collection of outstanding accounts receivable from existing clients across Blueground aiming at reducing accounts receivable delinquency.

The role will focus on developing an effective credit risk assessment process, anticipating and resolving receivables issues, and monitoring aging accounts.

The role will also ensure that all collection activity is handled professionally, timely, and in accordance with all company policies, procedures, and state and federal guidelines.

What you will focus on :

  • Actively reach out to tenants via phone or email to ensure timely collection of rent
  • Handle outbound collection calls in a professional manner while keeping and improving customer relations
  • Partner with business executives, legal counsel, and fellow colleagues from the collections department to build an end-to-end credit risk assessment and collections process
  • Collect customer payments in accordance with payment due dates
  • Initiate eviction proceedings by providing the necessary documentation to the relevant authority, in partnership with legal counsel
  • Review and resolve client-billing problems and reduce accounts receivable delinquency according to collection plans
  • What we are looking for :

  • 2-5 years of prior high volume collection / accounts receivable experience
  • B2C experience required
  • Real estate / rent collections and / or consumer credit collections background will be considered a plus
  • Excellent oral and written communication skills in English. A proficient level in French, Spanish or German will be considered a plus
  • Strong team player
  • Attention to detail with an excellent customer service attitude
  • Solid skills in Microsoft Excel & Word
  • Ability to effectively multitask and work with multiple accounts
  • Working knowledge of regulatory requirements pertaining to collection activities
  • Your benefits :

  • Competitive salary & annual performance bonus
  • Blueground Stock Option Plan
  • Flexible paid time off
  • Group Health Insurance Program
  • Enhanced parental leave
  • Dynamic working environment with talented people
  • Flexible work environment through our employee mobility program
  • Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!
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