SME Officer
Cepal Hellas
Nea Smyrni, Attica, Greece
πριν από 1 μέρα

The SME Officer is responsible for ensuring maximum performance of their assigned cases by providing appropriate and personalized solutions.

Main Accountabilities

  • Determines and implements the appropriate loan servicing strategy for their assigned cases
  • Participates in the meetings held with the debtor and other creditors in order to negotiate the solution offered or any counter-proposal
  • Prepares the credit memo recommending the appropriate debt solution based on the analysis of the debtor’s financial information, as well as the review of the assessment of any counter-proposal, taking also into account the recovery strategy framework in order to ensure the maximisation of recoveries
  • Collects the documentation required for SME loan restructuring (e.g. balance sheets, legalization documents etc.), as well as the assessment of their validity and completeness
  • Performs quality review of the restructuring process to ensure that work and performance standards are met and recommends measures for improving such policies or addressing any inefficiencies
  • Undertakes all preparatory actions relating to the denouncement of the loan agreement
  • Is in charge for the systemic follow ups, seamless application of defined response times, discipline in execution of resolution strategy and borrower interaction intensity
  • Education, Skills and Experience

  • Bachelor’s Degree in Finance, Banking, or any other Business-related studies, Master Degreewill be considered as an asset
  • 3-5 years of experience in Recoveries / Collections, handling Small & Medium Business Portfolio
  • Excellent verbal and written communication skills in Greek
  • Computer literacy, knowledge of MS Office
  • Competencies

  • Excellent interpersonal skills and ability to communicate effectively
  • Excellent Negotiation and Influencing skills
  • Result - Orientation
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