communicative Customer Service Agent to join a dynamic team & represent one of the biggest companies!Are your ready for your next adventure?
If yes, we’d love to hear from you!For further info, read below ! Duties : Manage incoming calls and customer service inquiries by telephone and emailProvide accurate, valid, and complete informationIdentify and assessing customers’ needs to achieve satisfactionGenerate sales leads that develop into new customersKeep records of customer interactions, process customer accounts and file documentsTake the extra mile to engage customersRequirements
Native / near-native level in GermanB2-level English skillsStrong phone contact handling and active listening skillsAbility to multitask, prioritize and manage time effectivelyExceptional problem-solving and ability to respond to different types of charactersAdaptive skills and team spiritPrevious customer support experience in a relevant role will be considered an advantage
BenefitsYou are entitled to obtain if you succeed as a German Customer Service Agent : Competitive salary (1.200€ -1.400€ gross - 14 salaries per year)4 weeks accommodation providedExtra productivity bonusesFirst class ongoing training and developmentCareer development opportunitiesWork in a vibrant and energetic AthensMulticultural and modern working environmentSportsRelocation package covered