Business Analyst – Digital Software Solutions
Thessaloniki, Greece
πριν από 5 μέρες

Business Analyst Digital Software Solutions

  • Greece - Thessaloniki
  • At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry.

    We apply our expertise in technology, innovation and our business to support Pfizer in this mission.

    The Global Commercial and CBO team creates digital software solutions that allow Pfizer to maximize our impact on patients and HCPs.

    We seek qualified individuals to join us in our mission to fulfill our company’s purpose by ensuring patients have access to quality healthcare services and Pfizer’s medicines and vaccines.


    The Business Analyst will be responsible for providing business analysis and project management support for the development of custom software solutions.

    These solutions will leverage various Digital technologies including data analytics, customer journey and experience, artificial intelligence, robotic process automation, etc.

  • The colleague will participate in all phases of system development including ideation; creation of business cases; documentation of business and functional requirements;
  • and defining outcomes based metrics for projects; The Business Analyst will require a broad understanding of the Pharmaceutical industry and will support multiple business functional areas.


    Interfaces with Global Commercial and CBO business clients and leaders.Utilizes analytical skills to effectively interpret business needs and translates the needs into clear business and functional requirements.

    Leverages business process skills to assist in problem clarification and solutioning.Defines outcomes based metrics and tracks adoption / usage metrics.

    Supports development of business cases.Effectively works with cross-functional teams to implement complex / custom projects.

    Demonstrates ability to work with clients, systems developers, architects, and other business analysts. Works independently.

    Leads Digital cross-functional work efforts and limited duration teams.


    Education : BA, BS, MBAMinimum of 5 years of business analysis experience (desired in Pharma industry) including writing business and functional requirements supporting the implementation of software solutions.


    Strong analysis and business process re-engineering skills.Strong verbal and written communication skills with the ability to express technical concepts in business terms.

    Strong interpersonal and relationship management skills, including the ability to collaborate with colleagues at senior levels.

    Ability to work with cross functional teams to deliver complex projects.Strong problem solving and solutioning skills including the ability to synthesize complex data and process inputs.

    Strong program and project management skills including financial tracking.Experience using of Digital Workplace Technologies (Office 365, Teams, OneDrive)Experience using JIRA to create and manage change requests and MS Project for creating and managing project plansExperience with Agile methodology for implementing digital solutions.

    Experience with enterprise collaboration tools (SharePoint, Box, Yammer, etc.)

    Preferred Discipline(s) :

    Experience scoping and delivering reporting and analytics software solutions.Experience implementing websites in the pharmaceutical industry.


    Requires work schedule that partially overlaps with US EST zone.


    Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

    Information & Business Tech

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