IT Business Analyst 
Athens, Attica, Greece
πριν από 1 μέρα

About Us

OPAP is the top gaming company in Greece and among the most recognized ones in its sector worldwide. For our 2020 Vision, we aim at establishing OPAP as a world-class entertainment and gaming company, having long-term strategic priorities focus on the customers, on the people, on the network, on the products and on the digital-technological capabilities.

We are currently a highly esteemed employer, offering career opportunities and a unique work experience to exceptional professionals and talented young people, through our dynamic Selection & Recruitment Program as well as our Internship / Graduate Programs.

Our main objective is to develop a high-performing Team by attracting new talents, as well as developing and creating stronger bonds between our people.

So what’s the challenge

The IT Business Analyst is responsible for ensuring that current and future business processes will be effectively run through the Salesforce platform, fully supporting business needs.

Your day to day will include

  • Designing and automating Retail Operations’ business processes through Salesforce platform
  • Providing 1st level support on issues regarding the Salesforce platform
  • Gradually incorporating current and future Retail Operations Processes on Salesforce platform
  • Creating process reports and retrieving analytics from Salesforce platform
  • Identifying business process needs and proposing technical solutions and alternatives
  • Liaising with internal Stakeholders, Technology team and 3rd party vendors in order to ensure optimal support of business needs
  • What you need to succeed

  • BSc degree in Information Technology field
  • 2-4 years’ experience in analyzing, designing and / or automating business processes and procedures
  • Relevant working experience in BPM / CRM Projects; hands on experience in top market BPM Tools or CRM Tools (Salesforce / Oracle / Microsoft) will be considered a strong asset
  • Good knowledge on databases; experience in database design will be considered an asset
  • Advanced MS Office skills (Excel, Word, Visio, PowerPoint)
  • Very good communication and presentation skills
  • Very good analytical skills
  • Results orientation and ability to work effectively under strict deadlines
  • Team spirit
  • Fulfilled military services (for male candidates)
  • What we offer to our candidates

  • Opportunity to work with #dynamic people full of #passion #integrity & #fun
  • Modern & award winning workplace environment
  • Competitive compensation package
  • Competencies’ & Career Development opportunities
  • Private health coverage
  • OPAP Group is an equal opportunity employer

    Does this sound like you? If yes, we would love to meet you!

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