Description

We are a growing group of 160+ talented people, spread over three continents and united by one common mission : To improve efficiency in shipping through transparency and data-driven decisions.

Being at the forefront of a movement that's leading to a new digital era for shipping, we continuously set ambitious goals that often produce complex challenges and drive us to constantly innovate.

Each day at MarineTraffic presents numerous opportunities to develop skills, share knowledge and have fun. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees, one that is fair and honest and gives our people the confidence to be bold, to try new things and to grow.

As a result of our rapid growth, we are currently on the lookout for a Customer Support Agent to join our Customer Success Team.

As a Customer Support Agent your ultimate goal is to provide remarkable customer experiences. You will interact with the vibrant maritime community through various channels.

You will ensure that customers’ needs are met by assisting customers who have questions, are experiencing problems with the service, or need advice about the product.

Role and Typical Tasks

Must have :

Nice to have :

Benefits

And these are some of the perks you receive when you join MarineTraffic :

If you’ve read the description carefully and feel you are a genuine fit for this role, which is both challenging and fun, we would like to hear from you.

Get your career on course by joining a globally recognised industry leader.