Italian Online Sporting Project | Athens based
DK Global Recruitment
Athens, Greece
πριν από 3 μέρες
source : Europe Language Jobs

Description

Are you a sport enthusiastic and would like to work in a sports streaming platform?

English

communication skills?

Looking to make your career in a multicultural environment in historic

Athens

So, we have the perfect opportunity for you!

Your future project : join our

Italian Customer Support

The project is

a tech-first sports streaming platform that reaches millions of users every week. It provides fans the control and flexibility to watch their sports, their own way, at home or on the go.

As a customer service specialist in this project, your daily responsibilities will include :

Ability to assist users with general Inquiries and technical support issues through phone, email, chat, and social messaging channels (as assigned) regarding streaming services.

Solve with precision and efficiency emerging issues that customers may face in a proactive way.

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner.

Meet and exceed our customer service quality goals, compliance regulations and productivity targets.

Create amazing customer experience that people value, and we are proud of

Be responsible to follow the direction of management and provide feedback.

English

at least C1) both verbal and written.

Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills

Analytical and problem-solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver.

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Greece.

Be a local candidate or willing to relocate to historic Athens, Greece

Offer

What is in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

Start dates : 19 / 07 & 02 / 08

Location : work from home from Athens from day 1 (equipment will be delivered by the hiring company)

Project Operating hours : 10 : 00 00 : 00 (Monday- Sunday) the team will work 8hr / day 5 days / week in rotation.

Training : 2 weeks

Profile : B2C Customer Service

Salary : 1050 gross (950 + 100 language allowance)

Contract : indefinite contracts

Performance Bonus : Up to 10% based on Monthly KPIs (after completion of 1month in production)

Private Medical Insurance from day one

Meal voucher card, filled monthly with 5euros per working day.

Very competitive wages and stability

Private healthcare & dental insurance

Continuous learning / development opportunities and competitive career opportunities

A safe, friendly, creative, innovative and technological organization

International and multicultural environment (celebrations, our wellness program, initiatives to develop your skills and events to increase the team spirit)

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity.

You choose where you want to go; we help you get there!

Note :

Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

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