CZECH or SLOVAK CS Adviser-Flight, Accomodation + Bonus
DK Global Recruitment
Athens, Greece
πριν από 17 μέρες
source : Europe Language Jobs

Joining Bonus for March start dates - 500 euro net How about being the single point of contact for your client? Whether is phone, chat or e-

mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.

How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude. Responsibilities :

  • Handle inquiries from customers through phone, e-mail, and chat;
  • Cope with difficult situations, and find timely solutions;
  • Interact with other departments to resolve more complex cases;
  • Provide a step-by-step guidance to customers;
  • Follow the established company procedures;
  • Fluent level of Czech or Slovak (native, or C1 ) and advanced English - both verbal and written;
  • Strong interest in modern technologies, and advanced computer skills;
  • Experience in using mobile devices and apps;
  • Excellent communication skills and active listening;
  • Analytical thinking;
  • Time management skills;Benefits :
  • Excellent base salary;
  • Monthly bonuses based on personal results;
  • 14 salaries per year + paid overtime;
  • Many social benefits : full health insurance, sport activities, and food vouchers are provided;
  • Professional, paid, trainings;
  • Many team activities, like team buildings and holiday parties;
  • A great chance to develop your career;
  • A great chance to work abroad and meet a new culture; Successful candidates will be offered : paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;
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