Application Support Engineer
Αθήνα, Greece
πριν από 4 μέρες
source :

job description

Are you experienced in Application Support and IT infrastructure? Are you interested in working as an for a well established company in the Banking Sector?

  • Then this opportunity is for you! The position is full time and permanent, based in the center of Athens;
  • benefits

    The company offers for the Application Support Engineer role :

    Competitive full-time salary

    Private Medical Insurance

    Company phone and laptop

    Quarterly and yearly bonus

    Central location in Athens center, close to metro station

    Opportunity for professional development in the banking sector


    As an Application Support Engineer, you will be supporting the company's CRM system and provide support to internal users regarding IT related issues.

    More specifically, your duties will be the following :

  • Support company's CRM system (maintenance-troubleshooting-upgrades-ad hoc projects)
  • Work closely with external Key providers of Software platforms and manage the development, maintenance and administration of the platforms
  • Perform SQL queries - run reports to serve business needs
  • Install and configure computer hardware, operating systems ( Windows / Linux) and applications on the Company’s Personal Computers (PCs), Notebooks and other desktop devices
  • Study IT Legal Frameworks and Collaborate with the Company’s Legal and Compliance teams to proceed in accordance to the relevant Laws and Regulations
  • Analyze and develop the IT infrastructure necessary for the company’s new business schemes
  • Monitor, audit and maintain computer systems' effectiveness and efficiency
  • Provide support to staff, including procedural documentation where needed
  • Be able to troubleshoot network problems
  • Diagnose and solve hardware / software issue
  • Review diagrams and written instructions to repair a fault or set up a system
  • Update such documentation as required
  • Ensure that all Stations’ Operating Systems are fully updated / patched and secured
  • Administer Company’s physical access system
  • requirements

    In order for your profile to match the Application Support Engineer position, you need to have the following skills :

  • 3+ years overall experience working as an IT professional
  • 2+ years of supporting CRM applications
  • BS / MS degree in Computer Science, Engineering or a related subject;
  • Experience in User Support management and resolution
  • Excellent analytical and problem - solving skills
  • A firm command of the English language and excellent oral and written
  • communication skills
  • Ability to multitask and prioritize projects
  • The following would also be a strong Nice to Have :

  • Qualco / AroTron Platforms experience
  • Experience in the financial - banking sector
  • Domain Networking Experience
  • Linux administration experience
  • MS Sharepoint administration experience
  • AS-400 experience
  • MS Visio experience
  • Cisco Programming experience
  • Banking IT Legal Framework
  • MS GPO configuration experience
  • information

    For further information, feel free to contact 216 6001339 or

    After your application, you may be required to complete an online video on-demand interview as a first step. Please note that for transparency and equity reasons, only those applications made online via our site will be assessed.

    After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.

    All applications are considered strictly confidential.

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