Systems / Support Engineer (S-SE0419)
Maroussi, Greece
πριν από 2 μέρες

Are you a talented Systems / Support Engineer with strong technical skills, ability to innovate, multi-task, and work in an agile environment?

Then, join our team for Product Implementations & Customer Support in Europe, Middle East & Australia.

At VoiceWeb we believe that Great Customer Experience matters! and we work to create amazing User Experiences to make history! VoiceWeb is building next-

generation Natural Language Understanding, Machine Learning and Artificial Intelligence products with a focus on Multimodal and Cross-

Channel User Interfaces (phone, web, mobile etc.). Our team combines the strengths of individuals from an array of backgrounds to develop and showcase the software products and services that put us at the forefront of our industry.

A career at VoiceWeb offers countless ways to make an impact on a global scale in a fast growing environment!

The position requires individuals who enjoy challenges, prioritize, meet deadlines, have a collaborative work ethic, and teamwork spirit working closely with our speech scientists, developers, and engineers in our Athens office.

We have :

  • A state-of-the-art, highly innovative Product platform (VoiceWeb Enelai), the first of its kind globally, that we continuously expand / improve to maintain our leadership
  • A team of seasoned experts to collaborate with
  • International clients & projects in 3 continents
  • Open mind to new technologies, methodologies, challenges and innovation
  • You have :

  • 4+ years of experience in a similar position
  • Understanding of Windows Server & Linux fundamentals
  • Knowledge of Windows Server Administration
  • Exposure to Linux / Unix (i.e. Ubuntu / Redhat Linux)
  • Knowledge of SQL database technology
  • Knowledge of Network Administration
  • Knowledge of Web technologies and Web Services
  • Knowledge of LDAP / Active Directory and Active Directory Administration
  • Excellent communication and presentation skills
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
  • International perspective
  • You might also have :

  • Understanding or working knowledge of IVR platforms (Genesys GVP, Cisco UCC, Avaya)
  • Basic knowledge of Virtualization environments (VMWare)
  • Exposure / Understanding of Java (Java EE) and XML / JSON
  • Knowledge of JIRA Issue & Project Tracking Software
  • You are :

  • Proficient in English, both verbal and written.
  • Highly knowledgeable and efficient in standards and documentation
  • Self-motivated, proactive with demonstrated creative and critical thinking capabilities
  • Outstanding with both machines and people, with great interpersonal skills
  • Passionate, enthusiastic and with a desire to meet objectives and company targets
  • Responsible and accountable, with multi-tasking abilities, sound judgment and professionalism
  • Efficient, organized, with problem solving and time management skills
  • Quick to adjust inside a rapid-changing environment
  • A little adventurous with ability to travel abroad occasionally
  • You will be :

  • Supporting our development team in implementations using the VoiceWeb Enelai Platform core framework
  • Contributing to the technical design and Systems Architecture of each new implementation
  • Supporting our clients with systems’ setup / installation and configuration, or with trouble tickets / operational problems that they report
  • We offer :

  • An attractive remuneration package
  • Private insurance & health plan
  • Annual performance bonus for meeting quality objectives and completion targets
  • Continuous learning / training in new technologies and products
  • A great environment to work in, excel and progress professionally
  • An excellent opportunity for international career development within a dynamic, fast moving market sector offering demonstrable career challenges internationally
  • Υποβάλετε αίτηση
    Προσθήκη στα αγαπημένα
    Κατάργηση από τα αγαπημένα
    Υποβάλετε αίτηση
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Φόρμα αίτησης