Business Analyst
Ikos Resorts
πριν από 1 μέρα
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Περιγραφή Θέσης

Sani Resort is a privately developed ecological resort offering world class 5* services & Ikos Resorts is a 5* luxury chain of all inclusive resorts.

As a group we provide top class hospitality services across Greece and we proudly welcome our first resort in the broad Mediterranean region in 2020, ikos Andalusia, in Spain.

In total our Group consists of nine 5* resorts in Halkidiki, Corfu (2018) & Kos (2019) and one private marina in Halkidiki.

The growth of the Group equals to the development of our teams and our people hence we are continuous looking for young or experienced professionals to join us!

We are currently recruiting for the position of :

Business Analyst (Ref : BA019)

As a Business Analyst the successful candidate will be responsible to ensure all analytical needs and reporting requirements of the business are met.

The extended scope of duties includes data processing and reporting always maintaining confidentiality. Effective CRM implementation using the resources provided under the guidelines of the Management team remains an integral part of the role.

Position Details

Office Location : Halkidiki, Greece

Department : Sales & Marketing

Contract : Full Time / permanent

Ref : BA019

Your main accountabilities :

Reporting to the Group S&M Senior Analyst, the incumbent will be :

I. Data processing & Reporting

  • Developing, segmenting and curating Sani Resort and Ikos Resorts database
  • Periodic reporting on relevant compset and flight prices benchmarking
  • Link, refresh, and review reporting templates, including Nationalities / Market Segments, production tables, pace charts etc.
  • Ad-hoc data collection and reporting on targeted destinations under development
  • Providing up-to-date data Intelligence at S&M disposal i.e. cost / income per room, spent per room, etc.
  • Setting up, fine tuning and maximizing the new Business Intelligence tool for the Management’s use
  • Curating the S&M part of Entersoft ERP
  • Communicating appropriately and effectively key insights and findings to the sales team
  • Mapping in detail the product & blueprinting the customer’s journey in order to track commercial opportunities.
  • II. CRM Management

  • Securing the database is cleaned-up and well-maintained meeting the CRM needs
  • Supporting the development and expansion of Sani & Ikos Resorts loyalty programmes
  • Working closely with all departments to ensure the CRM is implemented effectively for all aspects of the company
  • Your main qualifications / skills :

  • Previous work experience of 1-2 years minimum as an Analyst, in the area of Business & Market Analysis, Customer Insights -
  • any relevance with the Hospitality Sector will be preferred

  • In depth experience with executing projects (preferably software & implementation projects)
  • Excellent command of English language
  • Excellent numeracy, analytical and data skills
  • Experience in translating data into actionable stories
  • Bachelor’s degree or higher in Finance and / or Data Analysis and / or Computer Science
  • Exceptional MS Office skills (incl. MS Excel)
  • Proven ability to use logical reasoning
  • Multitasking skills
  • Strong Organizational skills, Team working and Career Driven
  • Other software skills : (will be considered as an asset)

  • SQL Developer
  • Programming Languages : SQL and / or DAX
  • Benefits

    The company offers a competitive remuneration package in a dynamic and highly professional working environment. Training, accommodation, daily meals, internal discounts and further career development.

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