Digital Client Service Executive
Nielsen
Athens, GR
πριν από 3 μέρες

Digital Client Service Executive - 70186

ABOUT THIS JOB

As a Digital CS, you will become Nielsen’s Digital Media Products expert and you will manage, maintain, and ensure strong commercial relationships with existing clients.

RESPONSIBILITIES

  • Become Digital Ad Ratings & Digital Brand Effect Products Expert
  • Act as the primary point of contact for clients
  • Identify clients needs, track feedback and support on any issues
  • Lead day-to-day management of client campaigns
  • Work closely with key technical teams
  • Train clients in DAR & DBE platforms
  • Master & maintain knowledge of client's business, competition & latest industry news & trends
  • Plan, manage and negotiate renewals to ensure the growth of service / revenue
  • QUALIFICATIONS

  • 1-3 years of work experience in Digital Advertising
  • In-depth understanding of online marketing tools and digital media platforms
  • Experience with customer service and account management
  • Excellent verbal and written English communication skills
  • B.Sc. degree in Marketing / Advertising / Business Management (MA will be deemed as an asset)
  • Strong analytical skills
  • Excellent knowledge of the English language
  • Excellent interpersonal communication and problem-solving skills
  • Passion for helping clients
  • NICE TO HAVE

  • Knowledge of the local language
  • ABOUT NIELSEN

    We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it.

    We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients.

    Today’s data is tomorrow’s marketplace revelation.

    We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all.

    We’re bringing in data 24 / 7 and the possibilities are endless. See what’s next with us at Nielsen : careers.nielsen.com

    Job Type : Regular

    Primary Location : Athens , Attica

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