How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
If you think you are a match for this role, please send your English CV to mariana(at)dkglobalrecruitment(dot)com for immediate consideration. Responsibilities :
Handle inquiries from customers through phone, e-mail, and chat;
Cope with difficult situations, and find timely solutions;
Interact with other departments to resolve more complex cases;
Provide a step-by-step guidance to customers;
Follow the established company procedures; Main Requirements :
Fluent level of Swedish, and advanced verbal and written skills in English;
Strong interest in modern technologies, and advanced computer skills;
Experience in using mobile devices and apps;
Excellent communication skills and active listening;
Time management skills;Benefits :
Excellent base salary;
Monthly bonuses based on personal results;
14 salaries per year + paid overtime;
Many social benefits : full health insurance, sport activities, and food vouchers are provided;
Professional, paid, trainings;
Many team activities, like team buildings and holiday parties;
A great chance to develop your career;
A great chance to work abroad and meet a new culture;Who we are : DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland.
We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-
trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority. Why use our services :
You receive extra support in preparing for interviews;
You have a contact person who gives you all job-related details;
You do not have to face a situation where a company does not reply to you for days;
You can ask any time for feedback on your application via e-mail or phone;
All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates;
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