We are looking for an experienced Sales account executive to join our Sales department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction.
As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients needs and facilitate the sale process from beginning to the end.
Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Manage key accounts
Act as the point of contact for clients
Organize regular client meetings to discuss their requirements
Resolve problems and handle complaints in a timely manner
Identify new potential customers
Supervise sales account representatives
Ensure budget and time requirements are met
Stay up-to-date with new features and product launches
Establish best practices
Monitor and report on sales performance analytics
Suggest innovative ideas to increase sales and improve customer experience
Proven work experience as a Sales account executive
Hands on experience with customer service
An ability to gasp clients needs and to increase customer engagement
Solid knowledge of CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent communication and negotiation skills
Analytical and time-management skills
BSc degree in Business Administration, Marketing or relevant field