The Company

Ferryhopper is revolutionizing online ferry booking. We are collaborating with more than 50 major and smaller ferry companies to offer ferry itineraries to 250 destinations in the Mediterranean and we will keep expanding our horizons to new destinations.

We always strive to cater to the needs of all travelers and to improve our services.

The Role

Selling ferry tickets creates a whole host of questions from our customers, and we pride ourselves on the highest level of customer support in the market.

Last year our customer support team interacted in over 41.000 different conversations with different customers; keeping all of them satisfied is no small task, but if you feel up to it, we want to hear from you! We are looking for a seasonal customer support agent to join our fast-growing team in Athens.

The successful candidate will be responsible to handle customers’ requests and maintain an excellent tailor-made customer experience.

We value people who take pride in their work and enjoy the challenge involved in delivering outstanding results.

Main responsibilities

Requirements

It will be good to have

Benefits

The health of our company and the success of our products is directly related to the health of our team and the work environment we create for ourselves.

With this in mind, we strive to provide an inclusive and positive working environment. In this respect, we offer :

Ferryhopper is an equal opportunity employer that welcomes diversity and is committed to inclusion in the workplace. We do not accept discrimination and harassment of any kind.

This policy applies to all employment practices within our company.