Italian Customer Support Specialist, Athens - Greece
HeadHunt International
Athens, Greece, Greece
πριν από 3 μέρες
source : Top Language Jobs

We are looking for an Italian Customer Support Specialist to provide outstanding service to our customers and potential customers You will be required to answer queries handle complaints and troubleshoot problems professionally and politely to ensure effective resolution and customer satisfaction Responsibilities and Duties Receiving inquiries through inbound calls emails chat within a busy customer service team Acting as the first point of contact for all clients Pro-actively responding to customer queries in Italian and English via inbound calls emails chat Data inputting and information management Liaising with the team leader to resolve any customer complaints issues The capability of handling demanding clients and stressful situationsAs a tech consultant you communicate with customers from Italy to answer their inquiries and troubleshoot technical issues Duties of this position include maintaining high customer satisfaction and logging the cases on the internet systems while getting up-to-date with products & services What you need you to have Fluent to native standard Italian Fluent English (Proficiency level) Outstanding people skills with a passion to help others Hands-on technology aptitude (hardware software internet) Clear communication and soft skills (written verbal) Why should you apply Competitive wages (14 monthly payments per year) Monthly performance-based bonus Top benefits (Health insurance after 6 months) Excellent reallocation package (including flight ticket taxi from the airport to the hotel up to two weeks hotel accommodation) Onsite canteen Extra overtime pay In-House doctor and examination centre Greek lessons Excellent growth and advancement opportunities Flexible working schedule Employee discounts Private healthcare & dental insurance (after six months of employment) Fun and engaging company-wide initiativesApply now and send your CV to email address removed Keywords Italian Italian jobs Italian Jobs in Greece Athens Greece technical jobs tech jobs work in Greece Italy

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