Job DescriptionInbound, outbound phone calls and email correspondence solving simple customer concernsCoordination of activities between customers and partnersDeveloping the FAQTracking customer behaviourBasic troubleshootingCollecting customer’s feedback and responding to customer’s reviews Candidate Profile Conscientious individual, team player with a strong work ethicCustomer oriented mindsetAnalytical thinker with a desire for constant self-developmentExceptionally good command of the Italian languagePrevious experience in any type of customer support Benefits Full remuneration package and professional development opportunities in a merit-based work environmentMonday to Friday, 8h work plus paid overtimeTraining and development opportunities in an orchestrated business environmentExtra private health insuranceProvided parking areaFree coffee, refreshments and snacks