Our Client’s number one mission is to deliver the best customer experience around the world. They are trusted by the biggest brands for their customer and technical support services.
They have also been awarded the Great Place of Work for several years. With +8000 internationals in Athens, they offer an amazing work and life experience to their employees.
Are you customer service oriented and want to boost your career abroad? Do you speak German?
Join this multicultural family in Athens!
For Philips, one of the largest electronics companies in the world, you will :
Provide professional customer service solutions both B2B and B2C over the phone, live chat and emails
Provide Philips Product support and advices
Troubleshoot technical issues
Guarantee clients satisfaction and high level of quality
Ensure and participate in the success of the department
You are a native German speaker with fluent English
You are tech-savvy, with good troubleshooting skills
Previous experience in technical support is an advantage
You are professional and friendly with empathy and the ability to multitask
You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
A full-time job, 40 hours a week
Salary : 14 salaries per year x 1200€ gross per month + up to 200€ performance-related bonus per month + 130€ gross per month in meal vouchers (for the first working year only)
Accommodation Allowances : 300€ gross per month (for the first working year only)
Schedule : day-time rotating shifts between Monday and Saturday : 9 am to 11 pm, on Sundays : 9 am to 9 pm
A Quality Certified Management Company
A Multicultural environment : 8.000+ passionate people from +90 countries working together
A Company offering you not only a job, but a full experience abroad!
A recognized training delivered by the biggest brands
A complete relocation package including :
Flight ticket to Athens
Hotel accommodation for 2 weeks with breakfast
Assistance in finding a flat + real estate agency fee paid by the Company
Flight ticket to your home and back every 6 months
Other benefits : vouchers, discounts, free Greek classes, events, outings and parties all year round
Start date : ASAP