Director, Business Operations Greece
Reporting to the Country Manager Italy and Greece, the Commercial Lead will develop, lead and manage all Vertex commercial activities and implement an innovative, growth focused commercial strategy to ensure that profitable business growth is accelerated and that commercial success is achieved.
S / He will also be in charge of all discussion and negotiation with local payers and health care authorities representing the Vertex Affiliate in Greece.
will be highly innovative and creative; and have a passion for science based brands that can dramatically improve patients' lives.
This is a role with an expectation to be highly customer focused and be in the field on a regular basis meeting with all key stakeholders.
It also includes the coordination of a vendor operated hybrid customer management (HCM) model
Developing and implementing the commercial strategy for the CF business.
Understanding the value drivers of the Vertex, lead the business and identifying profitable commercial opportunities to grow revenue and market share.
Ability to work in a highly dynamic and fast growing organization with demonstrated capability to be at ease in a matrix structure with ability to influence without authority
Developing and maintaining an excellent understanding of the key physicians, patients association and government audience to ensure that their needs are being met and that their business is retained..
Reviewing existing products, services and markets.
Championing and leading each new product or service development, from innovation through to successful implementation across each business function, to enable it to become a core part of the business.
Reviewing and assessing the potential to develop strategic partnerships with key stakeholders.
Assessing the risks to the business of any new commercial opportunities.
Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements / services for the customers.
Representing the company externally e.g. at networking events, conferences and exhibitions to enhance and strengthen the company’s profile and optimize all business development opportunities.
Liaising with relevant internal departments to ensure that customer needs are met and that customer requirements are fully communicated throughout the business.
Maintaining an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities) which impact the CF business.
Communicating such information and any subsequent changes to the Country Manager and Senior Management Team (SMT).
Communicating with all major stakeholders (internal and external) to achieve business objectives. Collating and analyzing business data pertaining to all commercial activities.
Ensuring that all CF commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (KPIs)) in line with business objectives.
Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.
Implement company policies and procedures ensuring 100% compliance at all times.
Lead the development, management and execution of the CEE regional strategic plans in collaboration with Vertex’s distributor partners
BS / BA degree ( Science degree and MBA preferred) or equivalent qualification
Strong leadership skills and experience and significant experience in the biotech industry dealing with rare diseases.
Credible and confident communicator (written and verbal) at all levels.
Gravitas, with the ability to build strong external relationships to enhance and strengthen represent the company’s profile.
Strong learning agility & Expert negotiating and influencing skills.
Innovative with entrepreneurial flair.
Proven strategic aptitude and ability.
Ability to influence at a senior level, both internally and externally.
Tenacious and results driven with sound business judgement.
Passionate about achieving high levels of excellence.
Highly energized and motivated with a high level of commitment.
Commercially astute and customer focused.
Ability to work collaboratively with others to provide a high quality service.
Numerate with strong analytical and problem solving ability.
Excellent project management skills.
Hands-on approach, with a can-do’ attitude.
Ability to prioritize, demonstrating first class organisational skills and time management skills.
Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
Self-motivated, with the ability to work proactively using own initiative.
Committed to learning and development.
Good IT skills e.g. Microsoft Office (Word, Excel, PowerPoint and Outlook).
Highly Desirable :
Knowledge and understanding of the rare disease market including the unlicensed medicines .