Quality Assurance Supervisor
H.B. Fuller
Lamia, Central Greece
πριν από 5 μέρες


The Position of Site Quality Manager reports to Regional Quality Lead. The Site Quality Manager manages Quality Control (QC), and leads the Quality Management system.

He / she is a strong member of the site Management team and will focus on improving its processes to achieve Zero defects and high customer satisfaction.

He / she is the customer representative. The job holder primarily focus is the plant. The job Holder will also support Athens office to comply with ISO 9001 : 2015


  • Lead Quality Culture at site and ensure all EIMEA and site Quality processes are understood and followed.
  • Lead activities to improve Quality system so site certifications are maintained or reached and customer requirements are met.
  • Owns & manage site IMS ( Integrated Management System)
  • Support Athens offices so they comply with ISO 9001 : 2015 as part of EIMEA matrix certification
  • Actively search for continuous improvements and work closely with site Mgt. team to improve site performance in term of yield, rejects reduction,
  • Evaluate the product Quality and production performance with statistical tools and propose, coordinate actions with R&D to improve product capability
  • Troubleshoot quality problems, support production to address issues with timely corrective actions
  • Manage the unsaleable stock, organize timely decision with R&D support
  • Coordinate and prepare site for Customer audits
  • Lead the customer complaints reduction for the plant.
  • Lead Supplier Complaint Management for the site, will ask & get support from Sourcing as per criticality, and if required may do supplier audits
  • Organize Quality training for the site
  • Is key team member for new product introduction / scale-up and new raw material acquisition, as well as product transfers from or to other sites
  • Lead QC, organize together with the site Manager the in process and final controls to ensure RM & products are released according to procedure and on time.
  • Ensure the QC resources are trained and in line with production need.

  • Positively participate in EIMEA Quality projects to improve and develop the quality performance,
  • Is internal auditor for the region
  • Participate, support to lessons learned and collaboration between sites
  • Ensure reporting as required
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