Informatiker/in, IT-Prozesskoordinator/in
Soluvia IT-Services GmbH
Athens, GR
πριν από 4 μέρες
source : IT Jobs

IT-Projektmanagement, Cloud Computing, IT, IT Service Management, ITIL, Informatik, Digitalisierung

As the central IT business partner of the MVV Group, we and our 190 employees are consistently tackling the challenges of digitalization and making a significant contribution to a stable and sustainable energy supply.

You too can play an active role in shaping our digital transformation! We are looking for you for our organizational unit IT Project Management & Consulting at the location Mannheim, Kiel or Offenbach as a

IT Process Manager (m / f / d)

Working hours : full-time Start : immediately

This is what you can expect with us :

As IT Process Manager (m / f / d), you will act as a governance instance for the entire process landscape and ensure process fidelity and process quality.

  • You are the central contact person for all process owners in the company and drive the setup and further development of the new process house based on the ITIL 4 framework
  • You are responsible for the strategy-compliant design, implementation and further development of various service management processes and guide the process executing colleagues
  • You lead or participate in projects aimed at the further development of services and processes
  • You make use of appropriate KPIs and analyze the operating procedures and the process environment to identify change requirements
  • You support the ICS and compliance compliant design and documentation of the processes
  • What you bring to the table :

  • Completed master's degree in computer science, business informatics, business administration or a comparable qualification.
  • Many years of professional experience
  • Experience in process design and in the further development and control of IT service management processes (ITIL 4).
  • High business understanding of customer needs and operational processes of an IT service provider.
  • Very good communication skills, strong customer orientation and enjoy inspiring others with your ideas
  • Business fluent German and English skills
  • This is what you can look forward to :

    Decarbonization, decentralization and digitalization is something that no energy company can ignore today. Energy is to be generated greener, more sustainably and closer to end users.

    The key to this is intelligent IT solutions. With us, you have the chance to work on really relevant future topics and make a difference! With us, you can expect varied and responsible tasks and great creative opportunities.

    Our IT services range from standardized cloud services to self-developed applications and individual consulting services.

    Our employees are the most important factor in our success. Only together can we make a valuable contribution to the competitiveness of our customers! We place great emphasis on collegiality and appreciation.

    Compatibility of family and career, flexible working hours, mobile working, performance-based remuneration and a wide range of development opportunities are a matter of course for us.

    As the central IT service provider of the MVV Group, we would like to develop sustainable solutions together with you. In doing so, we offer you varied and responsible activities, performance-based remuneration, diverse development prospects and an attractive professional environment.

    Interested?

    Then apply online now at www.mvv-jobs.de, reference 2022-0264.

    If you have any questions, please contact Melanie Eichler, phone +49 621 29023-36.

    www.soluvia-it-services.de

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