TITLE : Young talent support Engineer
Company : Ericsson
Ericsson is a world-leading provider of telecommunications-equipment and -services to mobile- and fixed network operators.
Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks.
We are on the road to 5G and will create the networked society and the internet of things (IOT), will you join us?
Come and discover what makes YOU + ERICSSON a powerful combination
What You’ll be Doing
A Support Engineer Trainee will get familiar progressively with technical service and support to our customers. The technical development is rapid, and you will be continuously keeping your competence and skills up to date.
The activities covered by this internship, will be related to
Isolate, troubleshoot and resolve problems
Stabilize and optimize customer networks
Configure and integrate different nodes and solutions in new and live customer networks.
Collaborate, and communicate even in international environment, both with colleagues internally as well as customers and suppliers to Ericsson
Customer Issue handling
Handling of support in multi technology environment
What We’re Looking For
Technical Telecom, Electronics, or Computer Science Engineering major
Telecom and IP Area knowledge
Microsoft Office application proficiency (Word, Excel, PowerPoint, Outlook)
Ability to communicate well in English, verbal and written
Ability to multi-task
Excellent communication and interpersonal skills
Negotiation & argumentation skills
Planning & organizing skills
Delivering results & meeting customer expectations
Potentially might have to travel.
The will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn
Who You Are
You are to-be-graduate students or newly graduate in 2018;
You have a strong desire for understanding the most advanced technology in the world
You are innovative, out-of-the-box person and you now look for a great chance to start your career path;
Why You want to Work with Us
Opportunity to be a part of an international company powered by technology and customer interaction
Understanding and delivering services included in support services organization portfolio
Industry related training, development, and mentorship from our team
Practical experience in the on-going projects with the top Telecom operators
Exposure to the most recent trends of global technology
Work in a great environment where relationships and team playing are a knockout
You + Ericsson : a powerful combination