Young Talent Support Engineer
Ericsson
Athens, A, GR
πριν από 15 μέρες

TITLE : Young talent support Engineer

Company : Ericsson

Ericsson is a world-leading provider of telecommunications-equipment and -services to mobile- and fixed network operators.

Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks.

We are on the road to 5G and will create the networked society and the internet of things (IOT), will you join us?

Come and discover what makes YOU + ERICSSON a powerful combination

What You’ll be Doing

A Support Engineer Trainee will get familiar progressively with technical service and support to our customers. The technical development is rapid, and you will be continuously keeping your competence and skills up to date.

The activities covered by this internship, will be related to

  • Isolate, troubleshoot and resolve problems
  • Stabilize and optimize customer networks
  • Configure and integrate different nodes and solutions in new and live customer networks.
  • Collaborate, and communicate even in international environment, both with colleagues internally as well as customers and suppliers to Ericsson
  • Customer Issue handling
  • Handling of support in multi technology environment
  • What We’re Looking For

  • Technical Telecom, Electronics, or Computer Science Engineering major
  • Telecom and IP Area knowledge
  • Microsoft Office application proficiency (Word, Excel, PowerPoint, Outlook)
  • Ability to communicate well in English, verbal and written
  • Ability to multi-task
  • Excellent communication and interpersonal skills
  • Negotiation & argumentation skills
  • Planning & organizing skills
  • Delivering results & meeting customer expectations
  • Potentially might have to travel.
  • The will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn

    Who You Are

  • You are to-be-graduate students or newly graduate in 2018;
  • You have a strong desire for understanding the most advanced technology in the world
  • You are innovative, out-of-the-box person and you now look for a great chance to start your career path;
  • Why You want to Work with Us

  • Opportunity to be a part of an international company powered by technology and customer interaction
  • Understanding and delivering services included in support services organization portfolio
  • Industry related training, development, and mentorship from our team
  • Practical experience in the on-going projects with the top Telecom operators
  • Exposure to the most recent trends of global technology
  • Work in a great environment where relationships and team playing are a knockout
  • You + Ericsson : a powerful combination

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