Senior IT Service Desk Agent with Czech and Slovak
Deutsche Telekom Services Europe Romania S.R.L.
Athens, Greece
πριν από 6 μέρες

General description

  • Performs Systems Applications and Products (SAP)project implementation tasks within standardized workflows in compliance with general guidelines and documentation in the required quality, volume, and time.
  • Independently performs the assigned complex implementation tasks.
  • Proposes and develops solution designs for complex SAP implementation tasks.
  • Accountabilities

  • JAVA knowledge is a MUST
  • SAP System updates / importing support packages for ABAP and / or JAVA stacks
  • SAP release upgrades for ABAP and JAVA stacks, Oracle Upgrades
  • Deep knowledge of restore, recovery, system copy of JAVA Stack
  • Performs and monitors Operation System (OS) / Database ( DB) migration with use of the most optimized way
  • Supports Migration / Upgrade projects independently
  • Performs Unicode Conversions
  • Provide 3rd level support, solves problems and escalates more complex issues
  • Communicates with customers about the proposed implementation procedures
  • Delivers services / solutions in the agreed quality, time, and quantity according to agreed requirements, contracts and / or Key Performance Indicators (KPI's)
  • Reports and regularly communicates with project stakeholders and / or customer
  • Collaborates with cross functional company teams to meet implementation project deliverables in the agreed quality, volume and time
  • Supplies solid information and gives comprehensive advice to internal / external clients and management
  • Shares the acquired knowledge and supports team development process as well as his / her own
  • Creates and maintains documentation accurate and up-to-date, documents all tasks by using pre-defined templates and in compliance with T - Systems guidelines
  • Acts according to the change management processes within the SAP Landscape and the SAP infrastructure according to accepted policy and procedures
  • Records personal effort in the required tools
  • Other benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Metro card
  • Referral bonus / financial /
  • Rotations possibilities
  • Education

  • At least a University / College degree in Computer Science / Information Technology / Engineering or equivalent formal qualification
  • Experience

  • 4 - 6 years of working experience in the field of SAP administration or other related field
  • Others

  • SAP Certified Technology Associate System Administration
  • SAP Certified Technology Associate - OS / DB Migration
  • Length of specific experience in years, in specific area, in different areas.
  • Language and level of knowledge.
  • SALARY MONTHLY BRUTTO : minimum 1330 € + VARIABLE PART + CAFETERIA ( Special Financial Benefit )

    Education

  • At least a University / College degree in Computer Science / Information Technology / Engineering or equivalent formal qualification
  • Experience

  • 4 - 6 years of working experience in the field of SAP administration or other related field
  • Others

  • SAP Certified Technology Associate System Administration
  • SAP Certified Technology Associate - OS / DB Migration
  • Length of specific experience in years, in specific area, in different areas.
  • Language and level of knowledge.
  • Benefits

    Υποβάλετε αίτηση
    Προσθήκη στα αγαπημένα
    Κατάργηση από τα αγαπημένα
    Υποβάλετε αίτηση
    Το e-mail μου
    Πατώντας στο κουμπί «Συνέχεια », δίνω στο neuvoo τη συγκατάθεση μου να καταχωρήσει τα δεδομένα μου και να μου στέλνει ειδοποιήσεις μέσω email, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo. Μπορείτε ανά πάσα στιγμή να αποσύρετε τη συγκατάθεση σας ή να διαγραφθείτε οποιαδήποτε στιγμή.
    Συνέχεια
    Φόρμα αίτησης