We are recruiting fluent Spanish or German speakers to join an international team in Athens office setting. ResponsibilitiesManage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid, and complete information by using the right methods / toolsMeet personal / customer service team targets and call handling quotasKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policies
Proven customer support experience or experience as a client service representativeFluency in Spanish or German written and Verbal and good EnglishCandidate must hold European nationality or Residence permit for GreeceGood MS Office skillsStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt / respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
Competitive remuneration packageA challenging working environmentMonthly performance bonusDK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland.
We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.
Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Why use a Recruitment AgencyYou are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where the company does not reply to you for days.
All our services to job seekers are free of charge. We also offer a bonus scheme to candidates.Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment.
We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.