Slovakian Customer Service Specialist, Athens - Greece
HeadHunt International
Athens, Greece, Greece
πριν από 2 μέρες
source : Top Language Jobs

We re hiring We are looking for a Customer Service Specialist to provide outstanding service to our customers and potential customers You will be required to answer queries handle complaints and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction Responsibilities and Duties Respond to user inquiries with high quality speed empathy and accuracy Striving to achieve first call resolution and maintain the quality of service provided by the call centre Pro-actively responding to customer queries in Slovakian and English via inbound calls emails chat Data inputting and information management Liaising with the team leader to resolve any customer complaints issues Capability of handling demanding clients and stressful situations Understanding and using the required software reports tools and metrics The ideal Call Centre Customer Service Representative will be customer focused detail orientated and target driven You should be polite accurate knowledgeable and able to work well within a team To be a good fit you need Fluent to native standard Slovakian Fluent English (Proficiency level) Outstanding people skills with a passion to help others Hands-on technology aptitude (hardware software internet) Clear communication and soft skills (written verbal) Why should you apply Competitive wages (14 monthly payments per year) Monthly performance-based bonus Top benefits (Health insurance after 6 months) Excellent reallocation package (including flight ticket taxi from the airport to hotel up to two weeks hotel accommodation) Onsite canteen Extra overtime pay In-House doctor and examination centre Greek lessons Excellent growth and advancement opportunities Flexible working schedule Employee discounts Private healthcare & dental insurance (after six months of employment) Fun and engaging company-wide initiativesJoin now Send your CV to email address removed or contact Laurindo on ( phone number removed

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