Italian speaker - technical support
Speakit
Αθήνα
πριν από 2 μέρες
source : Careernet.gr

Italian speaker - technical support

Parli l’ italiano?

Are you the Italian speaker technical expert for multiple projects that we’re looking for?

Work for the worlds largest technology company! Join a dynamic & multicultural team and let your new journey begin in Athens!

Click apply & get ready to fly!

What you will need to do :

  • Act as the first point of contact for all the Italian-speaking customers
  • Troubleshooting
  • Responding promptly to customer inquiries
  • Processing orders, forms, applications & requests
  • Communicating & coordinating with colleagues as necessary
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Requirements

    The must have, in order to be our Italian speaker technical expert for multiple projects are :

  • Native-level or near-native level in Italian language, along with good English skills
  • Tech savvy, curious and problem-solving acumen
  • Ability to identify technical issues and suggest immediate solutions to clients
  • Provide systematic assistance to customers in a communicative manner
  • Strong phone contact handling skills and active listening
  • Good knowledge of IOS or Mac systems, good use of smartphones, applications; knowledge of hardware and set up will be considered an asset
  • Excellent communication and presentation skills
  • Benefits

    What’s in for You :

  • Excellent salary (14 salaries per year)
  • First-class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic office wit at state of the art premises
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc
  • And of course, as promised Relocation!!

  • Flight ticket to Greece
  • Visa support
  • Cab fare from Airport to your hotel
  • 2-week hotel accommodation
  • Assistance finding an apartment
  • Real estate fee covered by our company
  • Only CVS in English will be reviewed.

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