Italian speaker - technical support
Parli l’ italiano?
Are you the Italian speaker technical expert for multiple projects that we’re looking for?
Work for the worlds largest technology company! Join a dynamic & multicultural team and let your new journey begin in Athens!
Click apply & get ready to fly!
What you will need to do :
Act as the first point of contact for all the Italian-speaking customers
Responding promptly to customer inquiries
Processing orders, forms, applications & requests
Communicating & coordinating with colleagues as necessary
Identifying and assessing customers’ needs to achieve satisfaction
The must have, in order to be our Italian speaker technical expert for multiple projects are :
Native-level or near-native level in Italian language, along with good English skills
Tech savvy, curious and problem-solving acumen
Ability to identify technical issues and suggest immediate solutions to clients
Provide systematic assistance to customers in a communicative manner
Strong phone contact handling skills and active listening
Good knowledge of IOS or Mac systems, good use of smartphones, applications; knowledge of hardware and set up will be considered an asset
Excellent communication and presentation skills
What’s in for You :
Excellent salary (14 salaries per year)
First-class ongoing training and development
Career development opportunities
Relocation package in case you reside outside of Greece
You will join a multinational market leading call center company
Work in a vibrant and energetic office wit at state of the art premises
Free Greek language lessons
Multicultural and modern working environment
Onsite canteen and casual dress code
Employee relations team to assist you with integrating to the Greek lifestyle & culture
Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc
And of course, as promised Relocation!!
Flight ticket to Greece
Cab fare from Airport to your hotel
2-week hotel accommodation
Assistance finding an apartment
Real estate fee covered by our company
Only CVS in English will be reviewed.