Russian Technical Support Agent
Speakit
Αθήνα
πριν από 1 μέρα
source : Careernet.gr

Russian Technical Support Agent

Customer SupportAthens, Attica, GreeceFull time

Description

Do you speak Russian? Then, we want you in Athens to work for a multinational company!

On behalf of our client we are looking for an enthusiastic & communicative Russian Technical support agent to join a dynamic team & represent one of the biggest companies!

Are your ready for your next adventure? If yes, we’d love to hear from you!

For further info, read below !

What you will do :

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Requirements

    As a Russian Technical Support Agent, you will bring :

    Language skills :

  • Fluency in Russian
  • Very good communication skills in English
  • Soft skills :

  • Exceptional communication
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment
  • Technical skills :

  • Computer knowledge / tech savviness
  • Problem solving mindset
  • Technical knowledge and experience.
  • Benefits

    You are entitled to obtain if you succeed as a Russian Technical Support Agent :

  • Competitive salary (1.100-1.200 euros gross - 14 salaries per year)
  • Extra productivity bonuses
  • Work from home policy
  • First class ongoing training and development
  • Career development opportunities
  • Work in a vibrant and energetic Athens
  • Multicultural and modern working environment
  • Sports
  • And of course, as promised Relocation!!

  • Flight ticket to Greece
  • Cab fare from Airport to your hotel
  • 2-week hotel accommodation
  • Assistance finding an apartment
  • Real estate fee covered by our company
  • Only CVS in English will be reviewed.

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