Duties and Qualifications
External Relations Officer
Organizational Setting and Work Relationships
Direct supervision is normally exercised by a Snr External Relations Officer of Representative who provides guidance on the applicable procedures.
Advice may also be provided by relevant functional units at HQ. The incumbent may supervise some support staff. External contacts are predominantly with Partners, media, government embassies and other international organizations on matters of importance to the Organization.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR s core values of professionalism, integrity and respect for diversity.
g. the general public, governments, partners, the media, academia and persons of concern).
Prepare reports as appropriate.
g. Central Emergency Response Fund, Human Security Fund).
Education & Professional Work Experience
Years of Experience / Degree Level
or 4 years relevant experience with Doctorate degree
Field(s) of Education
Political Sciences, Social Sciences, International Relations,
Journalism, or other relevant field.
Field(s) of Education marked with an asterisk* are essential)
Certificates and / or Licenses
Relevant Job Experience
Experience in humanitarian operations in a field environment.
Excellent knowledge of local institution, politics and culture.
Good knowledge of UNHCR operations both at Headquarters and in the Field.
Fund-raising and programming / programme management experience.
Experience of working with social media.
MS-Drafting, Documentation, Data Presentation
IT-Web Content Management
ER-Communications / media / digital / social media communicat. monitoring / analysis / presentation
ER-Inter-Agency External Relations
Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs : Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs : Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs : Knowledge of English and / or UN working language of the duty station if not English.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and / or desirable qualifications relating to the specific operation and / or position.
Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Position Competencies C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M001L3 - Empowering and Building Trust Level 3
M002L3 - Managing Performance Level 3
M006L3 - Managing Resources Level 3
M005L3 - Leadership Level 3
M003L3 - Judgement and Decision Making Level 3
X004L3 - Negotiation and Conflict Resolution Level 3
X002L3 - Innovation and Creativity Level 3
X001L3 - Analytical Thinking Level 3
X007L3 - Political Awareness Level 3 Additional Information
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).