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For one of the biggest names in tech we are looking for Technical Troubleshooting Agent. In this challenging role you will help end clients solve technical problems and answer any questions they may have.
Our ideal candidate is
A natural team player - we believe in supporting and developing our people,
Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices.
Fluent in German
Working proficiency in English
Excellent communication skills
High understanding of IT topics such as storage, networking, windows / mac
Excellent benefits package
Multilingual and excellent work environment to provide the customer service
Adaptation to Greek Culture and Greek language Courses,
Internal employee incentives
Located in an amazing office in Greece with excellent transport links
Excellent relocation package with a great support system for non local hires
Extra Private Health insurance
Enjoy life in Greece, there are loads of social & sports events