Role Summary : We are currently recruiting for a Clinical Education Specialist - Interventional for our Eastern Europe organization.
This role will be responsible for delivering training to our Interventional Vascular and Cardiac customers across EE. The Clinical Education Specialist will belong to a dynamic team with a commercial and clinical education mission and will work on projects with a wide variety of healthcare institutes in EE Region.
Essential Responsibilities : + The job holder will provide formal technical and clinical support during the sales process for Interventional products (Angiography and Cardiacl), providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale training activities to support sales objectives as well as ongoing post-sale customer support including on site clinical in-servicing and go-live support.
Provide technical and clinical leadership during sales process by demonstrating full range of Interventional portfolio features including potential uses, product capabilities and benefits to customers as needed + Develop, coordinate and deliver interventional product training to customers on software, application and / or equipment use, monitor customer installations within assigned territory / region to improve customer satisfaction and maintain customer relationships + Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer + Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training + Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategie + Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs + Maintain satisfactory aftersales relationships and development of long-term customer relationships + Identify and report any quality or compliance concerns and take immediate corrective action as required Qualifications / Requirements : + Demonstrated interpersonal & communication skills (ability to effectively communicate to external customers and team members in other functional organizations) + Strong presentation skills (public speaking and lecture experience will be seen as an advantage) + Demonstrated ability to understand and present complex material in understandable terms + Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers) + Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process) + Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve + Strong team player;
Ability to multitask effectively and manage multiple priorities at one time + Willingness to be flexible / adapt to changing work environments + EU work permit + Fluency in English About Us : GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world.
GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.
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