Description : DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland.
We specialize in finding European language-speaking jobs for job seekers in many European countries.
With years of experience in the multilingual BPO sector.
Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.
Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. Responsibilities Manage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods / toolsMeet personal / customer service team targets and call handling quotasKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies Requirements : Fluent GermanAdvanced EnglishGood MS Office skillsStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt / respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively Offer : Benefits Competitive remuneration package A challenging working environment Monthly performance bonus3€ ticket restaurant vouchers per working day Why use Recruitment Agency You are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.
All our services to job seekers are free of charge.
We also offer bonus scheme to candidates. Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment.
We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.