Citrix Engineer
Fujitsu Technology Solutions Sp. z o.o.
Athens, Greece
πριν από 1 μέρα
source : Just Join IT

Responsibilities :

  • To independently administrate, maintain and monitor Virtual Apps and Desktops environments including tasks such as :
  • Administration of Citrix products deployments (both on-premise and Cloud)
  • Support configuration changes for Citrix Infrastructure
  • Monitoring health, stability and capacity of Citrix farms
  • Administration and support of various hypervisor layer (VMware ESXi, Citrix Hypervisor, HyperV)
  • Upgrading and extending infrastructures against customer needs or product lifecycle
  • Maintenance of Windows Server systems hosting multi session environments
  • Supporting build and patching process for Virtual Apps and Desktops farms
  • Software release
  • PVS / MCS image management
  • Citrix policies management
  • User profile management (FSLogix, UPM, UE-V, Ivanti)
  • ITIL (Incident, Service Request, Change Management, Problem Management) activities ensuring effective and efficient handling of tasks
  • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service
  • To follow established procedures, recommend improvements and resolve enquiries, issues or problems.
  • To take ownership if issues identified and tasks assigned with little supervision
  • To escalate issues as necessary to deliver required service level
  • To act as an effective and helpful member of the team, demonstrating personal leadership, initiative, drive and contributes technical experience and lessons learned in problem solving and continuous service improvement activities
  • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service and to establish working relationship with customer’s organization to deliver an excellent service
  • Skills required :

  • Good knowledge of Virtualization Technologies such as :
  • Citrix Virtual Aps and Desktops, Citrix Hypervisor
  • Good Proficiency in Verbal and Written English including Technical Vocabulary
  • Intermediate Knowledge of Server Operating Systems such as :
  • Windows Server 2008R2 / 2012R2 / 2016
  • Excellent communication ability to communicate clearly with customers, colleagues and managers.
  • Excellent problem solving ability to fix issues, being resourceful, and not giving up easily
  • Drive and determination for technologies and services
  • Initiative to constantly improve solution methods, and solution times
  • Ability to prioritize tasks based on business requirements.
  • Flexible Team Working team player, upgrades during OOH
  • Good to have :
  • SCCM / SCOM
  • AppSense
  • Active Directory
  • Networking
  • Powershell scripting
  • Remote Server Hardware Management
  • Αναφορά αυτής της εργασίας
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