German CS Adviser | Flexible start dates - Greece
DK Global Recruitment
Athens, Greece
πριν από 4 μέρες
source : Top Language Jobs

For immediate consideration, please send your CV in English at mariana(at)dkglobalrecruitment(dot)com and you will be contacted shortly.

How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.

How can YOU make a difference? Understand your customer’s needs and exceed their expectations with a friendly and can-do attitude.

Responsibilities

  • Serving as the first point of contact for German customers
  • Representing the company, remaining friendly and helpful with every person
  • Resolving issues with the products over the phone or emails (not too technical questions)
  • Keeping customer data up to date
  • Coordinate incident resolutions with Level 2 and Level 3 staff
  • Requirements

  • Fluent level, written and verbal in German language
  • Advanced English
  • Exceptional communication skills (both written and verbal)
  • Works well within a team
  • Confident PC skills
  • Flexibility, professionalism, drive and a willingness to learn
  • Flexibility towards working hours
  • Competencies

    Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.

    Relocation package for the candidate coming from abroad

  • Flight ticket booked by the company
  • 2 weeks of free accommodation at a company hotel (breakfast included)
  • Taxi transfer from the airport
  • Support in finding an apartment to rent
  • Benefits

  • Excellent Basic Salary
  • Flight ticket provided to Athens
  • Taxi pickup service from the airport
  • 2 weeks of free hotel accommodation (breakfast included)
  • Free Greek language courses
  • Monthly performance bonus
  • 175%-day salary if work on Sunday or Greek holidays
  • Overtime paid
  • 2 extra full salaries paid per year (pro-rata)
  • Training provided (paid)
  • International working environment
  • On-site canteen (discounts for employees)
  • Welcome event
  • Why use Recruitment Agency : You are given extra support in preparing for interviews* You have a contact person who gives you all the details of the job* You can ask for your application feedback anytime via email or phone* You don't have to face the situation where company do not reply to you for days.

  • All our services for job seekers are free of charge. We also offer a bonus scheme to candidates.
  • Note : Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

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