ITSM Software/Systems Engineer
SYNTAX IT Inc.
Athens, GR
πριν από 31 μέρες

SYNTAX IT Inc., established in 1994 in Athens, Greece with a presence in EU and the Arab Gulf countries, is seeking to recruit young software or system engineers who are motivated to career development in IT Service Management.

The candidate will work as part of SYNTAX’s field engineers team, with key responsibilities that include :

  • Cooperation with customers in order to :
  • Understand current environment, operations support, and workflows.
  • Prepare technical proposals for ITSM solutions.
  • Implement, train and support SYNTAX’s offered solutions
  • Cooperation with internal sales teams to promote SYNTAX solutions by conducting pre-sales activities (customer analysis, presentations, Proof of Concepts etc.)
  • BSc / MSc. in Computer Science, Software Engineering or Information Systems.
  • At least 2 years hands-on experience with :
  • Implementation and configuration of ITSM solutions in complex environments
  • Configuration of Ticketing, CMDB and Discovery tools and solutions
  • Strong analytical and problem-solving skills.
  • Ability to work independently and also as part of a team.
  • Excellent communication and presentation skills, both orally and written in Greek and English.
  • Ability to travel abroad, frequently.
  • Willing and able to quickly learn innovative technologies and Best Practices.
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