Job Title : Senior Social Worker
Duty Station : Ioannina
Reports to : Protection Manager, Protection Coordinator
Purpose / objective of the position :
The Senior Social Worker is responsible for the mainstreaming of case management mechanisms of INTERSOS to the Social Workers and in accordance with the Protection Manager’s guidelines.
He / she is expected to be able to advise and support all types of case management mechanisms, and act as an advisor for SGBV and Child Protection case management.
He / she ensures referrals to actors are carried out by staff adequately and acts with the supervision of the Protection Manager.
He / she is responsible for gathering information, from Social Workers and disseminating this information to the Protection Manager.
He / she is responsible for the day to day management of the team and ensuring the right information and guidance is provided to the Social Worker’s team.
He / she is expected to act as Social Worker when needed.
He / she is expected to be honest and transparent and keep the necessary level of confidentiality on information acquired on the job.
Management and Programme Quality :
Operate within a rights-based approach and ensure that all activities done are within a protection centered environment
Ensure smooth operations within the Social Worker’s Team and other actors
Coordinate the process of Data Collection in accordance with GDPR and sharing among the rest of the team accordingly
Manage the Case Management process
Monitor the relations between staff and other protection service providers
Oversee dissemination of information to his / her team
Supervision of accompaniment focal points
Monitoring and Reporting :
Provide regular progress reports to Protection Manager and Protection Coordinator when required
Provide necessary data as requested so as to facilitate external reporting in relation to the population hosted in Thessaloniki and Protection support provided
Compile requested reports for internal and donor use
Compile weekly / monthly data reporting for donors or as often is requested
Collect Reporting input from Social Worker’s team
Finance and Administration :
Comply with all established procedures for financial management
Plan the spending framework for Social Worker’s team related budget and submit to the Protection Manager
Ensure managed staff follows administration procedures
Operate within budget lines assigned to the specific endeavor
Human Resources and Personnel Management :
Ensure the creation and maintaining of respectful and positive working relationships, which allow for the effective implementation of all activities
Ensure reporting mechanisms are followed by the managed staff
Contribute to the selection of staff if needed
Regularly provide feedback and review performance of staff
Ensure smooth communication is established and maintain within the team and with other supporting entities
Maintain good working relationships with Accommodation and Cultural Mediator’s teams
External Relations :
Maintain relations with relevant focal points in relation to the management of pertinent protection processes
The Senior Social Worker is one of the focal points for local institution relations pertinent to access to services and can delegate the representation accordingly
Comply with donor requirements in all aspects
Reporting Requirements :
As per main duties outlined above the Senior Social Worker is responsible for :
Reports to Protection Manager, Protection Coordinator and Project Manager when necessary
Participate in Weekly Team Meetings
Attend Internal Protection Meetings
Attend Protection workshops and seminars provided by other Actors
Provide Operational reports as necessary
Plan and organize Social Workers general activities and day to day tasks too
Act as a focal point of Case Management with regards to problem solving
Past Experience and Skills :
Social Work degree and License to practice is mandatory
At least 2 years’ experience in the refugee context
Great team management skills
Able to work under pressure
Very good reporting skills
Native Greek speaker, fluent in English, both written and verbal
If you wish to apply for any of the above positions, please submit your CV along with a Cover Letter in Englishat until 16th of November .
All CVs will be evaluated by our HR Department with absolute discretion
Only shortlisted candidates will be contacted for an interview appointment.