Yuboto is a leading developer and provider of integrated cutting-edge mobile marketing services and telecom services. Our company is looking for a customer experience-oriented Customer Support and Reception Officer to join our team and be an active member of our commercial department.
What will keep you busy :
Serving incoming calls and providing instant support to customers who call from Greece or abroad.
Receiving, serving or distributing incoming messages (emails or post).
Providing information on company's services and guiding clients regarding the use of Yuboto's services.
Welcoming visitors at the company's premises and recording their details.
Supporting commercial department in issues linked to customers' service.
2-3 years of working experience in a customer service position
Strong communication skills and customer experience oriented
Ability to manage multiple tasks, be self-driven, flexible and able to work in a high-volume, fast-paced environment
Ability to work as a team member
Excellent knowledge of MS Office
Advanced computer literacy
Excellent command of Greek and English language in verbal and written form
Up to 35 years old
The company offers :
Satisfactory salary and full insurance
Opportunity to work in an organization with innovative products
Work in a dynamic, friendly and supportive environment encouraging personal growth
Continuous learning opportunities