IT SERVICE DELIVERY AGENT – TOYOTA HELLAS S.A.
University of Piraeus
Greece
πριν από 2 μέρες

IT Service Delivery Agent

TOYOTA Hellas S.A. is member of Inchcape Plc Group of Companies , the global industry leader in the premium automotive Distribution and Retail sectors.

Inchcape Plc is present in 32 national markets and operates as a key strategic partner to the world’s foremost premium and luxury car brands for whom we provide an effective and customer centric route to market for vehicles and parts.

TOYOTA Hellas is the Greek automotive market leader representing TOYOTA Motor Corporation products in Greece under the brand names of TOYOTA and LEXUS for over 30 years now, striving to provide ultimate customer experience.

Come join our team, as we are seeking to recruit an IT Service Delivery Agent .

Ι. MAIN ACCOUNTABILITIES

  • Supports end-users on main application (i.e SAP, Automotive business applications, Insurance applications) and software use (i.e Windows, MS Office)
  • End-to-end incident and service requests management
  • Coordinates installation, upgrade or maintain processes of applications or operating systems in collaboration with vendors
  • Participates in IT projects, security audits, disaster recovery and service transition
  • Produce reports and metrics to share with the business and management
  • ΙΙ. QUALIFICATIONS

  • BSc / BA in IT or Computer Science
  • Proficiency in English
  • Good Knowledge of Microsoft software and products
  • 1-2 years of work experience in a similar position would be considered a plus
  • Knowledge on ERP applications, such as SAP is considered a plus
  • High level of Accountability
  • Strong Customer Focus
  • Advanced organization skills
  • Problem solving ability
  • Great team player
  • III. WE OFFER

  • Competitive compensation
  • Private Life & Medical insurance
  • Pension Plan
  • Learning environment with career advancement opportunities
  • Send Cv in hrrec toyota. gr

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