Are you a talented Computational Linguist / Speech Scientist with strong technical skills, ability to innovate, multi-task, and work in an agile environment?
Then, join our team for Product Development and Projects Implementations in Europe, Middle East & Australia.
At VoiceWeb we believe that Great Customer Experience matters! and we work to create amazing User Experiences to make history! VoiceWeb is building next-generation Natural Language Understanding, Machine Learning and Artificial Intelligence products with a focus on Multimodal and Cross-Channel interfaces (phone, web, mobile, social media, chat).
Our team combines the strengths of individuals from an array of backgrounds to develop and showcase the software products and services that put us at the forefront of our industry.
A career at VoiceWeb offers countless ways to make an impact on a global scale in a fast growing environment!
The position requires individuals who enjoy challenges, prioritize, meet deadlines, have a collaborative work ethic and teamwork spirit working closely with our Speech Scientists, Developers, Engineers and Project Managers in our Athens offices.
We have :
A state-of-the-art, highly innovative Product platform (VoiceWeb ENELAI), the first of its kind globally, that we continuously expand / improve to maintain our leadership
A team of seasoned experts to collaborate with
International clients and projects in 3 continents
An open mind to new technologies, methodologies, challenges and innovation
You have :
A Degree in Linguistics or Computational Linguistics
At least 3 years of experience in a similar position
Knowledge and previous experience on User Experience and UI design
Excellent communication and presentation skills
High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
A Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
You might also have :
Previous experience in Customer Service / Contact Center applications
Acquaintance with XML (or GrXML / VoiceXML), Perl development
Working experience with Nuance Recognizer or other Speech Recognition engines
Experience in statistical or rule-based modeling of Natural Language
Basic knowledge of MS-Project and JIRA Issue & Project Tracking Software
You are :
Proficient in English, both verbal and written.
Knowledge of other languages will be a plus.
Outstanding with both machines & people, with great interpersonal skills.
Knowledgeable and efficient in standards and documentation.
Passionate, enthusiastic and desire to meet objectives and company targets.
Self-motivated, proactive with demonstrated creative and critical thinking capabilities
Responsible and accountable, with multi-tasking abilities, sound judgment and professionalism.
Efficient, organized, with problem solving and time management skills.
Quick to adjust inside a rapid-changing environment.
A little adventurous with ability to travel abroad occasionally.
You will be :
Contributing to the requirements analysis and the User Experience design during discussions / meetings with our Clients’ teams
Consulting clients on User Experience and UI design and best practices
Developing Natural Language models and grammarsusing the VoiceWeb Enelai Platform core framework and other cutting edge technologies
Researching new Natural Language technologies (e.g. DNN, Machine Learning) and methodologies
Contributing to our Product Development with proposing / designing new features, methodologies and technologies
We offer :
An attractive remuneration package
Private insurance & health plan
Annual performance bonus for meeting quality objectives and completion targets
Continuous learning / training in new technologies and products
A great environment to work in, excel and progress professionally
An excellent opportunity for international career development within a dynamic, fast moving market sector offering demonstrable career challenges internationally
referencing the position code. All applications will be treated in strict confidentiality. Only suitable candidates will be contacted.