IT Specialist
PRENATAL AEBE
Πειραιάς, Αττική-Αθήνα, GR
πριν από 4 μέρες
source : Kariera

Prénatal ΑΕΒΕ , which specializes in products for mothers, babies and kids up to 10 years old, is searching for an IT Specialist to support the Greece HQ, which is in Pireaus, and Store’s users, providing the following services :

  • Provide local and remote assistance, covering I and II level support about HW / SW requests
  • Coordinate the activities of IT services suppliers
  • Manage more complex requests, cooperating with the III level IT support from Corporate HQ IT Department (Italy)
  • Follow-up the support requests assigned to 3rd Parties to ensure incidents and problem resolution in respect of SLA
  • Incident and problems reporting creation and analysis
  • Requirements

    The ideal candidate has a Diploma in Computer Science, has good IT technical and communications skills :

  • Passion for Information Technologies, and a service mindset for internal customers
  • Good HW & SW knowledge in Microsoft environment, networking, mobile devices (Windows CE, Android, IOS)
  • Self-learning in complex environment, problem-solving, listening and communication capabilities
  • Good English skills (speaking, writing, listening) Italian (preferred)
  • Previous experience in similar roles
  • Αναφορά αυτής της εργασίας
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