Windows Server (advanced)
Job Description for Operational Control Centre
The Operational Control Centre (OCC) requirements are to provide 24x7 monitoring, management and L1 / L1.5 support for Mainframe, Windows, Unix, Network, Storage, SAP, Cloud, and applications.
This role requires associates with experience in respective technology at least 1 to 2 years with basic knowledge of ITIL Process, ITSM tool operation and Monitoring Tool Operation.
This team will monitor and troubleshoot issues within the IT Infrastructure environment. This position will be responsible for working with Germany Team to create support and escalation procedures based on the impact to the business.
This position will also be responsible for supporting Service Desk team and Technical Team for identifying, resolving and escalating the issues.
Language : English with 24 / 7 shifts and German & English with regular shifts
Windows (L1 and L1.5)
WHAT DO WE OFFER?
A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.
A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries.
The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India.
TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.